What personal data we collect and why we collect it
Last updated on March 15, 2026
Mission Pest Control ("us", "we", or "our") operates this website or mobile app. We provide pest control, home improvement and similar services (our "Services"). This privacy policy describes the information we collect, how that information may be used, and with whom it may be shared. By using our website or apps, or contracting for our Services, you agree to the collection and use of information in accordance with this privacy policy.
Information We Collect and How We Collect it
Personal Information.
While using our websites, apps or Services, we may ask you to provide us with information about you and your interest in or need for our Services. Some of this information may be personal information. "Personal information" is information that would allow us to determine the actual identity of or contact a living person, or information that is linked or reasonably linkable to a living person. Personal information includes your name, email address and full mailing address, phone number, financial information you use to pay for Services (such as your credit card or bank account information), and geolocation data that precisely identifies your location in real time and for a reasonable time thereafter.
Non-Personal Information.
We treat any information that is not personal information as non-personal information. Non-personal information includes personal information that is publicly available or that has been deidentified or aggregated, as such terms are defined under applicable law.
How We Collect Information.
We collect information from you directly, such as by phone or email, or when you contract for our Services. Additionally, we may receive information from third-party data sources.
We also collect information from or about you on our websites and apps from your browser or device using tracking and automated data collection tools. This information could include your IP address, device ID, your browser type and language, access times, the content of any undeleted cookies that your browser previously accepted from us, and the referring website address. Through the use of a cookie or similar technology, we may automatically collect information about your online activity on our website or app, such as the web pages you visit, the time and date of your visits, the links you click, and the searches you conduct on our site. Any information we collect through these technologies is not personal information unless it is linked or reasonably linked to you.
How We Use Information We Collect
We use information we collect to:
- deliver our Services, including provide customer support;
- communicate with you;
- operate and manage our businesses, including to improve our Services and test, develop or add new products or offerings to our Services;
- perform research and analysis about the use of, or interest in, our Services or third party services and products offered on our website or apps;
- develop and display content and advertising, including displaying our advertisements when you visit other websites;
- provide you additional information about services and products we offer;
- perform ad tracking and website or mobile application analytics; and
- perform functions as described at the time of collection.
We may
perform these functions directly or use a third party vendor to perform these
functions on our behalf. If we use a third party vendor, we will require them
to use your personal information only to perform services for us and to not
share your personal information with any third party except as needed to
perform their services.
If you access our websites, apps or other online services from a third party social platform, such as Facebook, we may share non-personal information with that platform to the extent permitted by your agreement with it and its privacy settings.
With Whom We Share Information
Personal Information.
Except as noted in this privacy policy, we do not share personal information with any third parties. As stated above, if we share personal information with vendors who perform services on our behalf, these vendors are not permitted to share or use such information for any other purposes. These vendors may provide us with the following services: marketing and advertising, data hosting and maintenance, analytics, customer care, payment processing, legal support and security operations.
- Advertising partners. We may publish ads promoting our Services on third-party sites and apps. When doing so, we may provide personal information about you to our advertising partners or allow them to collect data about you from our Services (such as via cookies, SDKs, or similar technologies). Some of our advertising partners enable us to convert your email address, phone number or other personal information into an identifier that cannot be used to identify you personally and then use that unique identifier to either exclude you from our marketing campaigns or to target our ads at an audience that is similar to you in terms of background, interests or online usage.
- How our companies work together. We are part of a family of companies that perform the pest control and home improvement services under the Moxie Pest Control, Moxie Lawn Care, Moxie Insulation, Joshua's Pest Control and similar brands. We may also share personal information with our affiliated companies, who are obligated to use this information in compliance with this Privacy Policy. Our affiliated companies may share information and data about you for the following reasons:
- To assist each other in data processing operations, such as data hosting and maintenance, customer care, marketing and targeted advertising, analytics, finance and accounting, legal support, payment processing, service improvement, data security and fighting against spam, abuse, fraud and other wrongdoings.
- To better understand how people use our Services overall and to enhance marketing and advertising campaigns, where and as allowed under applicable law.
- For other legitimate business purposes including audits, analysis and reporting.
We may share non-personal information with third parties and affiliates under any of the above circumstances. We may also share it with third parties for any purpose to the extent allowed by law, such as to perform business analysis, advertising analysis, marketing research and activities, or other analytical or business purposes. We also may share aggregated non-personal information, or personal information that has been deidentified, with third parties for these purposes.
Other Circumstances. We may disclose any information, including personal information:
- In response to a subpoena or similar request, a court order, a request from a law enforcement or other government agency, or as otherwise required by law.
- To protect and defend the rights, property or safety of any person.
- As necessary to establish, exercise or defend legal claims.
- To a purchaser our business, which may include a transfer of all information we have collected.
Your Options and Rights.
You have the following options and tools available to you:
- Opt-out tools. You can opt-out
of certain types of cookies by clicking the "Cookie Preferences" link in the
footer on our website. For more information about how you can limit targeted
advertising you receive, you can also visit the Digital Advertising Alliance
website at https://optout.aboutads.info/ and
the Network Advertising Initiative website at https://thenai.org/how-to-opt-out/.
- Personal information in your account. You
may access, confirm or remove personal information that you provided to us and
is maintained in any account you create.
- Device permissions. You
can change your settings on your devices to grant or withhold permission for us
to collect specific types of device data and notifications, such as phone
contacts, pictures, location services, push notifications and advertising
identifiers. If you do this, certain services may lose functionality.
- Uninstall. You can stop all
information collection by an app by uninstalling it using the standard
uninstall process for your device.
You
have the following rights:
- Access. You may have the right to request a copy of
the personal information we keep about you. To do so, please contact us as
noted below.
- Delete/erase. You may request
that we delete the personal information we keep about you. You can exercise this
right by submitting a request to us as noted below.
- Correct/rectify/update. You
can correct personal information you provided to us by editing your account
directly. If you believe the information we hold about you is inaccurate, you
may contact us to confirm this and/or rectify it.
We may
reject a request if we are unable to authenticate you, if the request is
unlawful or invalid, or if it may infringe on trade secrets, other intellectual
property, the privacy, or other rights of someone else. Also, we may not be
able to accommodate certain requests to object to or restrict the processing of
personal information if you desire to use our Services and such requests would
not allow us to provide such service.
If we
deny your privacy request, you may be able to appeal by contacting us and
explicitly referencing "Privacy Request Appeal." If you have concerns about the
result of your appeal you may contact the attorney general for your state.
We do
not "sell" your personal information or use it for "targeted advertising" or
"profiling" in furtherance of decisions that produce legal or similarly
significant effects, as those terms are defined by applicable law, so no
opt-out choice is necessary.
Do Not
Track is a privacy preference that users can set in their web browsers. We do
not recognize or respond to any Do Not Track signals.
How Long Do We Keep Your Information
We keep
your personal information for as long as we have what we believe is a
legitimate business purpose to keep it or for as long as we are required under
applicable law or legal process. We may retain your non-personal information to
the extent allowed (or required) by applicable law or legal process.
Other Provisions of This Policy
We take
what we believe are appropriate security measures to protect against
unauthorized access to or alteration of your information. Although we take
steps to secure your information, we do not promise (and you should not expect)
that your personal information will always remain secure or safe from
unauthorized access and use. We encourage you to review the guidance provided
by the U.S. Federal Trade Commission to protect yourself from identity theft,
which can be found here: https://consumer.ftc.gov/identity-theft-and-online-security/identity-theft.
Our
platform may contain links to other sites unaffiliated with us. Please be aware
that we do not control and are not responsible for the content or privacy
practices of such other sites. We encourage our users to be aware when they
leave our site and to read the privacy statements of any other site that
collects personal information.
We
retain or delete information we collect to the extent allowed by applicable
law. Our Services are not available for persons under the age of 13. We do not
knowingly collect or want personal information from children under 13.
Changes To This Privacy Policy
We may
update or change this Privacy Policy at any time and you should check this
Privacy Policy periodically. We will notify you about significant changes in
the way we treat personal information by sending a notice to the primary email
address specified in your account, or by placing a prominent notice on our
site. Your continued use of our Services after we post any modifications to the
Privacy Policy on this page will constitute your acknowledgment of the
modifications and your consent to abide and be bound by the modified Privacy
Policy.
If you
have any questions about this Privacy Policy, please contact us. Here is how
you can reach us:
Mission Pest Control
9863 Pacific Heights Blvd, Suite B
San Diego, CA 92121
Email Address: customercare@missionpestcontrol.com
